Printer Repair Questions? Ask IT Technicians for Answers ASAP
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That is a severe problem.
How old is the Aficio printer in question?
When did you last put new supplies or consumables (e.g. cartridge, ink, etc.) into it?
What ink cartridge did you put into it?
Try removing that cartridge! and then turning it On again... see if it stays On that way, even if with complaints and nil printing function.
What error message, if any, appears before the printer shuts Off again? keep an eye out for it.
OK, I see.
Your printer unfortunately either has metal debris in it, or a serious short circuit or major malfunction in the circuitry.
Is there any chance that a paper clip or staple got into the printer?
Then it will need servicing for repair of the problem. I haven't diagnosed it specifically - there's not much to go on - but the symptom, immediate shutdown without error code or indication - is that of a severe fault in circuitry. Or a possibly shorted component.
I'm sorry there wasn't a better conclusion to this case. But in circumstances of this sort, the signs are fairly unmistakeable that it needs servicing.
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