Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to know that you are facing problem with your printer. Just to let you know the Chrome is altogether a different operating system which may find difficulty in adding external devices and there drivers. The printer which you want to add must have the cloud printing capability then we can install the printer in chrome and make it work.
is your printer connected to the wifi router
follow the below steps:
on your printer, Press and hold the Stop button until the Alarm lamp blinks 15 times, then release the button
a network setup sheet will print
locate the ipv4 address in the sheet
now on your laptop, open chrome and type the numbers you see for ipv4 address in the address bar of chrome
it will open the printer setup page
Select [ Google Cloud Print setup ] -> [ Register with Google Cloud Print ].
When the confirmation screen to register the printer is displayed, select [ Yes ].
In the print setup for Google Cloud Print, select the display language, and then select [ Authentication ].
The log-in page for Google Clout Print will open in the web browser. Enter your google username and password ***** sign in
The printer confirmation page will be displayed. Click the button to complete registration of the printer.
In the Remote UI, confirm that "Registration with Google cloud Print completed" is displayed, and select [ OK ].
once done try printing something from the laptop
let me know how it goes
i am listing below a help link as well that has the steps listed with pictures for better understanding