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Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 9296
Experience:  11+ yrs experience, inkjets & lasers, from huge to portable
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Bizhub Pro c6000L Error code C-DOE 1 (k) while initializing

Customer Question

Bizhub Pro c6000L
Error code C-DOE 1 (k) while initializing HDD.
I switched out the hard drive, but that hasn't corrected the problem, so I'm thinking the hard drive isn't the issue
Submitted: 3 months ago.
Category: Printers
Expert:  Russell H. replied 3 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

That error may mean the hard disk system is bad, or it might mean the flat cable to the hard drive has a bad wire (or pin, or two) in it.

Swapping out the hard drive cable is a thing to try for this. While the power is Off, of course.

Customer: replied 3 months ago.
Hi Russel.Thank you for the reply. Outside of the SATA, the only flat cable is a 16 hole ribbon cable. Would this be it, or could it even be the SCSI?
Expert:  Russell H. replied 3 months ago.

What type is the HDD ?

The cable in question that might need replacing/swapping-out, is the cable to the HDD. The flat cable that carries the data. (And in some systems, the power too.)

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