How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I was printing a large file 900 pages than decided not to

Customer Question

I was printing a large file 900 pages than decided not to print anymore and canceled printing but when I get on computer printer starts printing file I cancled how do I get it out of the printer
Submitted: 7 months ago.
Category: Printers
Expert:  Sudipto replied 7 months ago.

Thanks for posting your question on, a global paid independent support site.My Name is ***** ***** I will be helping you today. Can you tell me, how did you canceled the print job ?

Customer: replied 7 months ago.
we tried with the printer and the computer but we are not too familiar with computers at all
Expert:  Sudipto replied 7 months ago.

Sorry, I could not accept the remote support offer due to payment failure. Please call you bank and approve the payment and then, send me the offer again.

Expert:  Sudipto replied 7 months ago.

Until you approve the payment, please let me know which version of Windows do you use ?