Thank you for your question. I amCustomerand I look forward to helping you with your issue today.
May I know the operating system you are using? Is it Windows 7?
Do you have a printer USB (just for setting up wireless) cable with you??
Can I access your computer remotely and check the issue?
S H E F I N
That is okay. If you can, setup wireless once again by following the instructions in the link below.
Then, try printing. if the issue persists, restart the computer, printer and the router. Then, try printing again.
If the issue persists, or you have any questions, please be back and let me know.If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!Thank you!
I am here now. If you are ready, please go to the link below, click I agree, download and run Elsinore Client software, so that I can access your computer.
I am glad to hear that the issue has been resolved.