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Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 20313
Experience:  Computer networking/repair. 12+ years experience.
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I have a Canon MX532 Printer. The printing is poor and I am

Customer Question

I have a Canon MX532 Printer. The printing is poor and I am getting an error message to realign printer heads.
How do I do that?
Submitted: 5 months ago.
Category: Printers
Expert:  Nathan replied 5 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Can you describe the poor print? Are there missing spots/lines? Is everything skewed?

Customer: replied 5 months ago.
Poor print - it looks like everything is out of focus.
Customer: replied 5 months ago.
Poor print - it looks like everything is out of focus
Expert:  Nathan replied 5 months ago.

Thank you for confirming.

These symptoms point to either a clogged/contaminated print head, or a faulty print head (or the logic board that controls it).

You can try going into the setup/maintenance menu on the machine and running the “clean print head” function repeatedly, up to 5 times total, testing after each.

If you still have a fuzzy picture at that point, we'll go through the alignment next.

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