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Ask Md. Sadique Your Own Question

Md. Sadique
Md. Sadique, Engineer
Category: Printers
Satisfied Customers: 3140
Experience:  Electronics engineer with 7+ years of experience in repairing office equipments & printers
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How can I setup the wireless printer to my new laptop

Customer Question

how can I setup the wireless printer to my new laptop computer currently I have it plug in by usb port
Submitted: 5 months ago.
Category: Printers
Expert:  Md. Sadique replied 5 months ago.

Hello and thanks for your question. I look forward to assisting you today with the best answer possible.

What is the operating system of your computer?

for eg: windows/Mac

Customer: replied 5 months ago.
Windows 10
Expert:  Md. Sadique replied 5 months ago.

Would you like me to remote in your computer and help you in setting up your printer wirelessly?

Customer: replied 5 months ago.
No if you could get guide me through is would be great, thanks
Expert:  Md. Sadique replied 5 months ago.

Remote assistance was optional but my motive behind sending you this offer is because the problem which you're facing requires a lot of information from your end and then I will be able to guide you. With remote I can directly work on your computer and walk you through the setup process.

It will be very convenient and easy.

I would still recommend you to go for it else let me know we will troubleshoot over this chat window.

Customer: replied 5 months ago.
Let's just do it manually, I thought it would be simple, like info in printer settings or something like that I just couldn't find it though is it that complicated,
Expert:  Md. Sadique replied 5 months ago.

No problem.

As of first step we need to know your wifi name and password.

Expert:  Md. Sadique replied 5 months ago.

Note: The computer and the printer needs to be connected to the same wifi network, only then you will be able to access the printer via your computer.

Expert:  Md. Sadique replied 5 months ago.

I assume your computer is connected to your wifi wirelessly.

Customer: replied 5 months ago.
We have just had a new satelite NBN installed this morning and our SP installed it for us, so I don't know there to look for it on my computer
Expert:  Md. Sadique replied 5 months ago.

I'll give you a guide which will help you in retrieving your windows password.

Customer: replied 5 months ago.
OK thanks
Expert:  Md. Sadique replied 5 months ago.

Keep me posted!

Customer: replied 5 months ago.
Were are you going, I will have to go to work now I need to finish this I have just paid $41.00 and got nothing, I hope to jet a refund if you can't help me. I will try to get back intouch when I come home from work though the email if not can you let me know how, thank you
Expert:  Md. Sadique replied 5 months ago.

I am here only.