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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Have your printer, its been working fine up until now. It is

Customer Question

Hello: Have your printer, its been working fine up until now. It is now printing only the top half of the letters when it comes out of the printer. Can you please help me? I have to get it going. Thanks, Judy
Submitted: 5 months ago.
Category: Printers
Expert:  Md. Sadique replied 5 months ago.

Hello and thanks for your question. I look forward to assisting you today with the best answer possible.

This is a problem related to the printhead because printhead is the part of the printer which puts ink onto the paper.

As of first step we need to clean the clogged vents of the printhead.

Expert:  Md. Sadique replied 5 months ago.

What is the operating system of your computer?

for eg: windows/Mac

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