Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.
To start with, I need to know the version of mac osx you have on your machine, you can check as follows.Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.
Also, would you like me to connect to your computer from here and work on the issue directly on screen? If so we can set this up via a secure remote assistance session. That session is guaranteed meaning if I cant help you then you will be entitled to a full refund of all fees.Otherwise, I can try and assist you via written support alone. Let me know how you'd like to begin.
Your mac does have an image capture app.. To launch it, go to your finder / spotlight / magnifying glass and type image capture.
Thats step 1.. The most important step is going to this website
And you must download and install the ICA driver for your epson scanner.. Once installed, restart your mac.. And then you will be able to scan using the image capture app.
If youd like me to connect and set this up for you when you are near the scanner again, let me know. Otherwise, the above steps will get you through the setup process.
I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.
If you inadvertently signed up for the membership ( monthly program ) you can cancel that with a few clicks.. heres how.
Keep i mind, you can only turn off the monthly subscription, if you activated it.