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Look into the hinges of the door, for anything like a bit of plastic or similar debris, that may have fallen into the hinge area. Brush out that region to be sure, using the edge of a piece of paper.
How far does the door close?
Are the door's closing latches perhaps the problem? I don't have a picture of this printer, but the items that the door clicks into sometimes can be jammed up, also.
I see the video. Can you take a picture of the door fully open, more or less as it is shown in
0:49 of the video, and post it to me attached to your reply?
Posting a photo of the opened door, might help me advise you as to what is wrong.
Just attach the photo file to the Reply you send me, using the paper-clip icon to select the file from where it is stored on your computer.