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WesPCDr
WesPCDr, Technician
Category: Printers
Satisfied Customers: 1503
Experience:  Over 5 years as a computer and printer repair technician
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Want to engage printer so it works

Customer Question

want to engage printer so it works
Submitted: 7 months ago.
Category: Printers
Expert:  WesPCDr replied 7 months ago.

Hello, I'm Wes, and I'll be assisting you today.

Expert:  WesPCDr replied 7 months ago.

Have you installed the printer drivers first?

Expert:  WesPCDr replied 7 months ago.

First, download and install the latest drivers for your printer using this link:

http://support.hp.com/us-en/drivers/selfservice/HP-Deskjet-2540-All-in-One-Printer-series/5295960/model/5295961

Then plug in the USB cable from the printer to your computer and let me know if it works.

Expert:  WesPCDr replied 7 months ago.

Let me know if you need additional help so I can assist further.
Also, please rate my answer below so based on your satisfaction.
Thank you.

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