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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I can fax outgoing, but incoming faxes are not happening

Customer Question

I can fax outgoing, but incoming faxes are not happening
Submitted: 5 months ago.
Category: Printers
Expert:  Sudipto replied 5 months ago.

Thanks for posting your question on this site, can you explain what is happening when you receive a fax ?

Customer: replied 5 months ago.
I am not receiving faxes. When I try and send a fax to my fax I get a busy or no answer error message p
Customer: replied 5 months ago.
WHEN I TRY AND FAX TO MY FAX FROM ANOTHER SITE. I GET A FAX ERROR MESSAGE OF BUSY OR NO ANSWER
Customer: replied 5 months ago.
Please try and send a fax to(###) ###-####
Expert:  Sudipto replied 5 months ago.

Sorry, we cannot do that. You can use the link below to send a free fax.

https://www.myfax.com/free/sendfax.aspx

Expert:  Sudipto replied 5 months ago.

It may take some time for the fax to send, as that is a free service, let me know after that .

Customer: replied 5 months ago.
You are no help. Please disconnect.and I better not see any additional charges
Expert:  Sudipto replied 5 months ago.

Sorry, I can only give you the solution, it is not possible for us to send you a fax, this is an online forum, how do we send a fax to you, you did not even tried to send a fax to your number and without trying that, you are saying that we are no help ?

Expert:  Nathan replied 5 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Do you still need help with this?
If so, can you please tell me what happens when someone tries to fax you? Do you hear the canon ring audibly, or see anything on the canon display screen?

Expert:  Nathan replied 5 months ago.

Do you need more help with this?
If so, simply reply back on this page.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan

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