Printer Repair Questions? Ask IT Technicians for Answers ASAP
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Can you please remove the power to the printer (so unplug it from the power socket).
Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.
Let me know the results please
Did the message come up the second you powered it on?
It is the scan unit that has faulted. Its not able to power up the scanner so it stays in the warm up phase.
I am really sorry about this and you are going to have to return the printer to have this replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service by clicking one of the stars at the top of the page, then submit, that would be greatly appreciated.
I am sorry about this, I can only tell you the situation and what the problem really is.
If I can do anything else for you, please let me know
And if you can take a second to rate my service (not Canon but me personally) by clicking one of the stars at the top of the page, then submit, that would be greatly appreciated.