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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Pixmaip110

Customer Question

pixmaip110
Submitted: 11 months ago.
Category: Printers
Expert:  Jason Jones replied 11 months ago.

Hello,

I am the person that will be helping you today.

What happens when the installation stops? Are you given any type of error message?

I will be standing by, looking forward to your response.

Thank you,
Jason

Customer: replied 11 months ago.
I am trying to connect an Canon Printer PIXMAiP110 to my laptop running Windows 10 Home. I am trying to use the direct connect method. I am getting the message from the install diver program that it cannot see the printer on the laptop
Expert:  Jason Jones replied 11 months ago.

Thank you for the update. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

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