Hello, I'm Wes, and I'll be assisting you today.
To help with the issue, I can get you the exact steps to replace the ink cartridges.
One moment while I get the steps for you.
Follow the steps using this link to show you step by step how to replace the ink cartridges.
I will remain online in this chat window if you need additional help so I can assist further.Please rate my answer based on your satisfaction and help received.Thank you.