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To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.
Where is it saying the printer is offline.. On your ipad, or on the printer itself?
Good morning and my apologies for the delay.
Leys try the actual brother app for your ipad, you can get it here. https://itunes.apple.com/us/app/brother-iprint-scan/id382775642?mt=8
Once you have downloaded an d installed the brother app, open the brother app and see if it can see your printer..
If not, then lets try the following.. On the ipad go to settings, reset, reset network settings.
Once reset, connect the ipad to your home wireless network again.. Then, on the brother printer itself. Try printing the WLAN report.. http://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hll2380dw_us_as&faqid=faq00002796_010
Does it show the brother printer is online, connected to the same wireless network the ipad is connected to? If so, then the ipad should now be able to detect the brother printer. If not, then you need to reconnect the brother printer to the wireless network.
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Hello again.. I never heard back from you.. Did you still need help with this issue?
To start with, printers can work with mobile hotspots, ive done it before.. This link verifies that http://smallbusiness.chron.com/wireless-printers-work-mobile-hotspots-64868.html
I could connect and set this up for you. With that being said, a fool proof way to p rint would be to get a USB cable and run it directly from printer, to your computer. If you dont have a usb cable for that printer, you can get one here at a discount http://amzn.to/29luxEb