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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have 5he canon mx472 and i get an error 0f 5814 or 5b18

Customer Question

I have 5he canon mx472 and i get an error 0f 5814 or 5b18 what to do
Submitted: 5 months ago.
Category: Printers
Expert:  Jason Jones replied 5 months ago.

Hello,

I am the person that will be helping you today.

Please, unplug the power cable to the printer for 5 minutes, plug it back in, and turn it on. Do you still have the same error messages?

I will be standing by, looking forward to your response.

Thank you,
Jason

Customer: replied 5 months ago.
unpluged it 30 minutes ago when you first saked?????????????
Expert:  Jason Jones replied 5 months ago.

What were the results?