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Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 9309
Experience:  11+ yrs experience, inkjets & lasers, from huge to portable
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I have red toner all over the page on the demo page. Toner

Customer Question

I have red toner all over the page on the demo page. Toner cartridge is HPs. I've color calibrated but doesn't seem to help.
JA: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?
Customer: CP2025. Bought in March 2011
JA: Huh?
Customer: Model number is ***** I bought it in 2011
JA: What troubleshooting have you tried?
Customer: reset defaults, color calibration, and cleaning.
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no thanks
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Printer Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Printers
Expert:  Russell H. replied 4 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

That sounds like a problem with a defective red cartridge. Try swapping it out, I advise.