Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, I'm Wes, I can help with the issue.
That error is usually caused by a jam either in the paper path or rollers or with the ink cartridges.
Try to remove the ink cartridges and look for any paper stuck in the rollers.
Then power off the printer and power back on.
Then wait for the printer to ask for the ink cartridges and put them in.
Let me know if this helps.