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Richard, Technician
Category: Printers
Satisfied Customers: 30207
Experience:  Printer and scanner problem resolver for over 15 years
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I changed my router and name of wi-fi net work, printer will

Customer Question

I changed my router and name of wi-fi net work, printer will not print. I have an HP Officejet Pro 8610
Submitted: 4 months ago.
Category: Printers
Expert:  Richard replied 4 months ago.

Hi there and welcome

You need to connect the printer to the new wireless network so it has connectivity again

To do this, please do the following

Once done you can then again print

  1. On the printer control panel, touch the Wireless icon , and then touch the Wireless Menu icon .

  2. Touch Wireless Settings, then touch Wireless Setup Wizard.

    Figure : Example of choosing the Wireless Setup Wizard

    The printer searches for available wireless networks.

    Figure : Example of available networks

  3. Touch the name of your wireless network, then follow the instructions on the printer control panel to connect the printer to your wireless network.

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you