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Richard
Richard, Technician
Category: Printers
Satisfied Customers: 31124
Experience:  Printer and scanner problem resolver for over 15 years
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Connected HL-L2365DW to G4 Mac. Downloaded Mac driver from

Customer Question

Connected HL-L2365DW to G4 Mac.
Downloaded Mac driver from Brother website.
Mouse working.
Google connected via Safari icon
Initially Keyboard produced numeric only, no alpha.
After short period no numeric no alpha
Submitted: 5 months ago.
Category: Printers
Expert:  Richard replied 5 months ago.

Hi there and welcome

Can you tell me please exactly which keyboard you are referring to?

Thank you

Customer: replied 5 months ago.
standard G4 mac querty keyboard
Lost functionality
Expert:  Richard replied 5 months ago.

Thanks, ***** ***** do the following please

  1. Shut down your Mac.
  2. Locate the following keys on the keyboard: Command (⌘), Option, P, and R.
  3. Turn on your Mac.
  4. Press and hold the Command-Option-P-R keys immediately after you hear the startup sound.
  5. Hold these keys until the computer restarts and you hear the startup sound for a second time.
  6. Release the keys.

Then when the Mac has started, tell me if it then functions correctly please.

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