How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard, Technician
Category: Printers
Satisfied Customers: 30208
Experience:  Printer and scanner problem resolver for over 15 years
Type Your Printers Question Here...
Richard is online now
A new question is answered every 9 seconds

HP Photsmart Premium All-in-one.C309a

Customer Question

HP Photsmart Premium All-in-one.C309a
Submitted: 4 months ago.
Category: Printers
Expert:  Richard replied 4 months ago.

Hi there and welcome

HP put a country lock on ink cartridges as in some countries they are cheaper then others so to stop bulk purchasing and shipping.

You will need to contact HP which you can do via 1300 721 147

Before calling, make sure to have the printer connected to the computer via a USB cable, not wireless so it can be programmed via the codes they provide you once your verified on the phone.

From then on the printer will work in Australia.

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you

Related Printers Questions