Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to know that you are facing problem with your printer.
Open the cover and remove the cartridges close the cover and unplug the power for 5 mins.
let me know once done we will proceed with the troubleshooting steps after 5 mins.
after few mins try to power on the printer without the cartridges let me know if the error changes.
PRINT UNABLE 4F same error didnt change?
Access the internal maintenance mode by pressing the Menu/Set button, then press * 2 8 6 4 within 2 seconds. This should put you in the maintenance mode menu. Enter 80, and then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is ***** 6000, enter 2 7 8 3.This will reset the purge count value. Then the printer will restart, hopefully without the annoying cannot clean message.This happens because of using compatible ink cartridges try to use the printer with genuine ink cartridges.
do you have a "Set" button on the printer?
Disconnect the Brother machine from the poweroutlet. Open the scanner cover.
Check the print head's position.
The print head is positioned at the left hand side of the platen area or on the right?
the flat area where the head moves.
click on the link and follow the steps given with picture.