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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an epson xp-420 and I changed the BW cartridge today,

Customer Question

I have an epson xp-420 and I changed the BW cartridge today, I did the alignment etc and any document I print from any program the top half of the text is cut off about every 4th line
Submitted: 7 months ago.
Category: Printers
Expert:  WesPCDr replied 7 months ago.

Hello, I'm Wes, and I'll be assisting you today.

Expert:  WesPCDr replied 7 months ago.

Please let me know when you are available to troubleshoot the issue and I will be online.

Thanks.