Hi, I'm Ashik. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP
Usually turning off the printer and unplugging it for a few seconds should work. If that didn't work, then follow the steps below;
Press Windows and R keys and this will bring Run. Type services.msc and press enter
From the resulting window, find Print Spooler. Right click on it and select Stop.
Then press Windows and R to bring run again and type the following command press enter
Delete all files from the resulting window (from the resulting Printers folder)
From the resulting window, find Print Spooler. Right click on it and select Start. Try to print now.
Please let me know if that didn't work, so we can continue troubleshooting.