Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
In a case like this, one has to ask many questions. These are some of them, that I have to ask, to help you:What error message does it produce?
What are you trying to print to it?
How old is the printer?
Is it on a USB connection, or a wireless connection? (or a wired network perhaps? though not likely. Only large printer/copiers, usually, are networked by cable.)
What computer (Windows PC, or Apple computer) are you trying to get it printing from?