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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My hp 4630 officejet all in one wont print

Customer Question

my hp 4630 officejet all in one wont print
Submitted: 10 months ago.
Category: Printers
Expert:  Russell H. replied 10 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

In a case like this, one has to ask many questions. These are some of them, that I have to ask, to help you:
What error message does it produce?

What are you trying to print to it?

How old is the printer?

Is it on a USB connection, or a wireless connection? (or a wired network perhaps? though not likely. Only large printer/copiers, usually, are networked by cable.)

What computer (Windows PC, or Apple computer) are you trying to get it printing from?