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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1138
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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Okidata c3400 leaves streaks on pictures. All ink full belt

Customer Question

Okidata c3400 leaves streaks on pictures.
All ink full belt life 99%fuser 35%
Submitted: 5 months ago.
Category: Printers
Expert:  VanMagnus Systems replied 5 months ago.

Hello, and thank you for choosing JA for your support needs. Happy to assist you with this issue.

When have you done the Maintenance procedures?

Have you cleaned the DRUM?

Have you cleaned the Corona Wire?

Now, a Fuser at 35% is ok, So I do not think it is the issue here.

Customer: replied 5 months ago.
wher is the corona wire?
Expert:  VanMagnus Systems replied 5 months ago.

The Corona Wire is used to Negatively Charge the Drum so the Paper can adhere to it as well as the Toner. This is before it is married to the paper via the Fuser, Sir or Madam.

Customer: replied 5 months ago.
where is the corona wire on okic3400
Customer: replied 5 months ago.
I have an okidata laser printer not a brother.
Expert:  VanMagnus Systems replied 5 months ago.

You have a multi-colored Laser Printer correct?

Expert:  VanMagnus Systems replied 5 months ago.

The instructions on the link above Also cover the OKI Printers also. Either the Corona Wire is on each of the Toner Cartridges or there is one the is removed and you use the cleaning device that is in the Printer for cleaning of the Wire.

Customer: replied 5 months ago.
are we talking about the same machine?oki 3400?
I do not see a wire nor a cleaning device.
Expert:  VanMagnus Systems replied 5 months ago.

You have Toner Carts in your model or Toner Bottles?

Customer: replied 5 months ago.
toner cartr.#10k00c9041ty31 1401 Yellow
all oki 3400 c have cartriges
Expert:  VanMagnus Systems replied 5 months ago.

https://www.youtube.com/watch?v=CjkndOvcCBI

The video above shows the cleaning of an OKI Color Laser printer. Yes, the Corona Wires (Plural) also.

Customer: replied 5 months ago.
Dear Sir.
Thank you for your fine effort.
I had already looked at the 2 site you Linked to.
none is relevant.
the 1st one is not for my machine.
the second one does not mention the corona wire once If it is part of the toner cartridge of okidata 3400.Once again thank you.
I will try a different Site.
Cheers.
Pierre
Expert:  VanMagnus Systems replied 5 months ago.

So, your Toner Carts do not have Corona Wires on them?

Also, I enumerated other culprits too. Did you consider the other options too?

Customer: replied 5 months ago.
Regretfully I do not think you can help me .
Thank you & good day
Expert:  VanMagnus Systems replied 5 months ago.

Not a problem. Have a safe and happy evening.