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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Printer has lost connection to computer sounds as though it

Customer Question

printer has lost connection to computer
sounds as though it was printing
BUT a ballnk page comes out
JJo***** ***** Tolronto
Submitted: 5 months ago.
Category: Printers
Expert:  Nathan replied 5 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Joanna.

Can you tell me the make/model of the printer?
If you make a photocopy, directly from the glass (test both black and color modes) how does that come out?