Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble, Sandy.
Can you tell me a bit more about the problem please:1) Is this a dedicated fax line, or a shared voice/fax line?2) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)3) Do you have dsl service on the same line?
4) Are you able to RECEIVE faxes?
Sandy, this is a PAID tech support service, and intended to be a conversation. I replied to your initial question within 1 minute and asked you for some details necessary to provide you with an answer, but did not hear back from you to be able to help further.
You paid your fee to the site per the agreed upon terms. All account and billing matters are handled through the site on the help page.