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Dustin, Printer Repair Specialist
Category: Printers
Satisfied Customers: 12537
Experience:  A deep understanding and technical prowess in the finer points of printing and printer repair. Also worked in The US Army as A Network Switching Systems Operator/Controller
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I have an Epson WorkForce 30 and an iMac version 9.4 It is

Customer Question

I have an Epson WorkForce 30 and an iMac version 9.4 It is printing incoming emails but nothing that I send or write. Its message is Communication error. I am a novice and cannot figure it our.
Submitted: 4 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 4 months ago.


I'm sorry about the issue. Is it printing anything else fine, such as a document, a website, etc.?

Please reply at the box below. Thank you,

Customer: replied 4 months ago.
I just copied something from a news item. It printed OK but but the color is not perfect.
Customer: replied 4 months ago.
It was AOL news.
Expert:  Dustin replied 4 months ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

It seems the previous expert has opted out.

if you would prefer, I can connect to your mac from here an resolve the issue directly on screen.. Would you like to try that, its a guaranteed offer meaning if I cant fix the issue you would be entitled to a full refund of all fees.

This will also make the repair process a bit easier on you.

Dustin S

Customer: replied 4 months ago.
Expert:  Dustin replied 4 months ago.

Ive sent the offer for remote support.. Once that offer has been clicked and accepted then I will walk you through the connection steps.

Dustin S

Expert:  Dustin replied 4 months ago.


Customer: replied 4 months ago.
Please cancel this.
Expert:  Dustin replied 4 months ago.