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Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 15770
Experience:  HNC Computing; Large format and multifunction printer expert
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When I press on button on my pixmaip4200 it comes on then as

Customer Question

When I press on button on my pixmaip4200 it comes on green then as quick goes off
JA: How long has this been going on?
Customer: Have disconnected from mains and tried again over the past few days
JA: What troubleshooting have you tried?
Customer: Nothing as yet
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: I am not very hi tech with computers
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Printer Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Printers
Expert:  Electronics Pete replied 5 months ago.

Hi there,

Does the printer plug directly into the wall? If not, try connecting it directly to the wall power supply.

If it still won't turn on, confirm that the voltage from the wall supply is good - it should be 240V AC.

If the voltage is good, then one of the 3 boards inside the printer has failed and it will require a repair.

Pete.

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