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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Please take me through the ways to get my printer working

Customer Question

Please take me through the ways to get my printer working correctly.
Submitted: 10 months ago.
Category: Printers
Expert:  HomeworkPro replied 10 months ago.

Dear Leon,

I can help you with that. Would you like to proceed?

Customer: replied 10 months ago.
call me now at ***********
Expert:  HomeworkPro replied 10 months ago.

Dear Leon,

I will find out how to use the calling system on this online portal and aim to call you no later than 8:20 p.m. EST.

Kindest regards,

Donna Kakonge, ABD

Expert:  HomeworkPro replied 10 months ago.

Dear Leon,

Can you please connect with me through the Secure Remote Assistance? You will see it from your end. I will start an online session between us and then I can be of more help. This is what is recommended by Just Answer for experts to connect to clients. We cannot make direct phone calls.

I look forward to helping you shortly.

Kindest regards,

Donna

P.S. I will also keep this session locked so that we do not lose one another.

Expert:  HomeworkPro replied 10 months ago.

Dear Leon,

If you simply respond I can do a secure remote assistance with you right away. It will pop up as an option for me.

Expert:  Joel Kalman replied 10 months ago.

Hello. My name is ***** ***** I can help you solve your problem. Please tell me the make and model of your printer, and I can show you how to get it working by following my detailed instructions. I have solved hundreds of printer connectivity problems such as yours, and I can guarantee a successful and quick resolution of your technical support question.