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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have printer 6520 All new ink cartridges printer will not

Customer Question

I have printer 6520 All new ink cartridges printer will not print
Submitted: 4 months ago.
Category: Printers
Expert:  Russell H. replied 4 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

What computer is your printer hooked up to? Windows PC, or Apple computer?

Is it directly connected with a USB cable, or is it on a networked connection (wired, or wireless) ?

Can your printer currently, as of now, do a photocopy OK? please try photocopying just one sheet, and let me know the result.