Printer Repair Questions? Ask IT Technicians for Answers ASAP
Thanks for posting your question, the problem you are facing is caused due to defective printhead and the last solution for this problem is replacing the printhead. But, before that you can follow the steps from the link below to clean the contacts of the printer and check the result. If the problem persist then, unfortunately the printhead is defective and you have to replace it to solve the problem.