How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask WesPCDr Your Own Question

WesPCDr
WesPCDr, Technician
Category: Printers
Satisfied Customers: 1503
Experience:  Over 5 years as a computer and printer repair technician
21171802
Type Your Printers Question Here...
WesPCDr is online now
A new question is answered every 9 seconds

I HAVE A BROTHER MFCJ870DW IHAVE LCIOI ANDLCIO3 THE BLACK

Customer Question

I HAVE A BROTHER MFCJ870DW
IHAVE LCIOI ANDLCIO3
THE BLACK RUNS OUT QUICK AND THE OTHER COLORS DONT WORK
IBOUGHT ONE PACK OF SINGLE BLACK WILL NOT WORK WHY DO I HAVE TO BUY
ALL THE COLORS VERY EXPENSIVE WHAT MUST I DO
Submitted: 7 months ago.
Category: Printers
Expert:  WesPCDr replied 7 months ago.

Hi, I can help answer the question.

Expert:  WesPCDr replied 7 months ago.

The problem is that the printer manufacturer requires all ink to be inserted and working before it can print at all. Unfortunately, there is no workaround for this and the ink cartridges must be purchased and installed.