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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a HP Officejet 6700 Printer which will not print or

Customer Question

Hi
I have a HP Officejet 6700 Printer which will not print or even copy.
I have done a printer status report it printed and looks OK and also a wireless network test result.
It is about 2 years old have not had a problem until a couple of weeks ago.
Have a computer technician coming next Tuesday but is really annoying me not being able to make a copy of something.
What can I do?
Maureen.
Submitted: 5 months ago.
Category: Printers
Expert:  Nathan replied 5 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

When you tried to make a copy, does it output a blank page?
Can you test both black and color copy modes, and let me know the results?