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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1149
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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I have an mp990. When power is supplied the power light

Customer Question

I have an mp990. When power is supplied the power light flashes, goes out and the yellow stays on. Also the LCD does not turn on.
Submitted: 11 months ago.
Category: Printers
Expert:  VanMagnus Systems replied 11 months ago.

Hello, and thank you for choosing JA for your support needs. Happy to assist you with this today.

Is this the first time this issue has happened?

Customer: replied 11 months ago.
Hi
Expert:  VanMagnus Systems replied 11 months ago.

Oh, hi.

Customer: replied 11 months ago.
Have you the problem I ask about
Customer: replied 11 months ago.
What am I missing here. I get emails saying that you have my answer but nothing happens.
Expert:  VanMagnus Systems replied 11 months ago.

I asked you a question that you can see above. Did you see it?

Customer: replied 11 months ago.
No I don't see it.
Customer: replied 11 months ago.
this is the first time.
Customer: replied 11 months ago.
This is not working. Please close this problem and refund my PayPal account.Sorry for the trouble.
Expert:  VanMagnus Systems replied 11 months ago.

Sir or Madam, if I may.

Just Answer is where you come for answers to your questions. I am asking questions of you to better assist you with this issue.

Would you like to continue or go to C/S for a refund?

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