Hello, and thank you for choosing JA for your support needs. Happy to assist you with this today.
Is this the first time this issue has happened?
I asked you a question that you can see above. Did you see it?
Sir or Madam, if I may.
Just Answer is where you come for answers to your questions. I am asking questions of you to better assist you with this issue.
Would you like to continue or go to C/S for a refund?