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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1138
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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I have an mp990. When power is supplied the power light

Customer Question

I have an mp990. When power is supplied the power light flashes, goes out and the yellow stays on. Also the LCD does not turn on.
Submitted: 5 months ago.
Category: Printers
Expert:  VanMagnus Systems replied 5 months ago.

Hello, and thank you for choosing JA for your support needs. Happy to assist you with this today.

Is this the first time this issue has happened?

Customer: replied 5 months ago.
Hi
Expert:  VanMagnus Systems replied 5 months ago.

Oh, hi.

Customer: replied 5 months ago.
Have you the problem I ask about
Customer: replied 5 months ago.
What am I missing here. I get emails saying that you have my answer but nothing happens.
Expert:  VanMagnus Systems replied 5 months ago.

I asked you a question that you can see above. Did you see it?

Customer: replied 5 months ago.
No I don't see it.
Customer: replied 5 months ago.
this is the first time.
Customer: replied 5 months ago.
This is not working. Please close this problem and refund my PayPal account.Sorry for the trouble.
Expert:  VanMagnus Systems replied 5 months ago.

Sir or Madam, if I may.

Just Answer is where you come for answers to your questions. I am asking questions of you to better assist you with this issue.

Would you like to continue or go to C/S for a refund?

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