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Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 320
Experience:  Technical Support Coach at Liberty Tax Service
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Samsung ML1440 laser printer--was printing an 8 page

Customer Question

samsung ML1440 laser printer--was printing an 8 page document--the print went off OK till page 7 & the page jammed. I removed the paper jam, and tried to reprint the document, and printer refused to print. I turned off the printer and then tried to print again--no response--then I unplugged the printer power and the connection to the computer, then replaced the plugs and tried to print again--no go. Help???
Submitted: 4 months ago.
Category: Printers
Expert:  Isaac Franklin replied 4 months ago.

Hi, my name is ***** ***** i will be helping you today.

We want to try to remove, then add the printer back again.

First, in devices/printer window, right click your printer and uninstall it.

Then you will add the printer back. We will do this before going further into this, as this may allow your pc

to successfully use the printer again.

In case you need help adding the printer back, i am including a link that is easy to follow.

Please let me know the results and we can go from there.

If you are satisfied with the help I have provided, please remember to click and submit a star rating on this page. Your feedback is important as it is the only way I am credited for assisting you. Thank you.

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