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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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How do I fix error code 30 on Epson printer? : i have no

Customer Question

how do I fix error code 30 on Epson printer?
JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?
Customer: i have no idea..i believe its new! I'm not sure what the model says energy star & it says precisioncore if that helps
JA: Tell me a bit more about what's going on so he can help you best.
Customer: im trying to send an email from a certain system but when i hit send this activation code 30 pops up
JA: Is there anything else the Printer Technician should be aware of?
Customer: no..its a wireless printer
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Printer Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Printers
Expert:  Nathan replied 4 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Can you tell me which model printer it is?

It is usually something like WF-3640 or XP-620 for example

Also is that error showing on the printer itself, or on the computer?

Is this a brand new printer you are setting up the first time? Or how long have you had it?

Customer: replied 4 months ago.
ive had it awhile..WF-2650..The message is showing on the computer
Expert:  Nathan replied 4 months ago.

So the issue is happening when trying to scan a document perhaps?
You mentioned emailing, not printing. Is the error showing in the epson printer utility screens on the computer?

Customer: replied 4 months ago. would like to see if i can do it on my own.. yes i am trying to scan & it's not showing in the Epson printer utility screen
Expert:  Nathan replied 4 months ago.

Well the error is related to printer services not running properly,

do you have any issues with printing directly?

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