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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1139
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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Trying to connect the MX922 wireless printer.

Customer Question

Trying to connect the MX922 wireless printer.
Submitted: 5 months ago.
Category: Printers
Expert:  VanMagnus Systems replied 5 months ago.

Hello, and thank you for choosing JA for your support needs. Happy to assist you with this issue. Do you have an extra USB Cable around?

Customer: replied 5 months ago.
no. I thought I had a wireless printer.
Customer: replied 5 months ago.
I had it connected once before. I just don't remember how I did it. I have the same router.
Expert:  VanMagnus Systems replied 5 months ago.

OK, yes you do have a Wireless Printer. But, your printer also has the ability to acquire an IP address from the MAC.

Expert:  VanMagnus Systems replied 5 months ago.

Give me a moment..

Customer: replied 5 months ago.
No. I thought I was paying 26 dollars to do that. If that is not the case then just return the 26 and forget it.
Customer: replied 5 months ago.
Are you there??
Expert:  VanMagnus Systems replied 5 months ago.

You have the Drivers installed correct?

Expert:  VanMagnus Systems replied 5 months ago.

If so you then need to install the Installation Helper Tool.

Expert:  VanMagnus Systems replied 5 months ago.

Please note: That there is more than one way to install a printer on the MAC. You have Google, iCloud, CUPS Drivers and a few more.

Here is an installation PDF to assist you:

http://www.canon.ca/support_images/KB_Images/PIXMA_MX922/additl_MX922_Mac.pdf