Printer Repair Questions? Ask IT Technicians for Answers ASAP
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Can you please remove the power to the printer (so unplug it from the power socket).
Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.
Let me know the results please
are you using "fake" ink cartridges or genuine ones?
Can you change the ink cartridges and tell me with the replaced ink cartridges if you still get the error please.