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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1136
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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Brother Fax 2840: I'm bumfuzzled. I replaced the toner

Customer Question

Brother Fax 2840: I'm bumfuzzled. I replaced the toner cartridge and the carrier (drum) unit. Everything works beautifully. It copies fine. It rings with incoming faxes, shows receiving. Then it simply stops and goes to sleep. It won't kick on the printer. I've double checked everything, turned it off and unplugged for 15 minutes. It's got to be something simple.
Submitted: 4 months ago.
Category: Printers
Expert:  VanMagnus Systems replied 4 months ago.

Hello, and thank you for choosing JA for your support needs. Happy to assist you with this issue. This has never happened before?