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Richard
Richard, Technician
Category: Printers
Satisfied Customers: 31294
Experience:  Printer and scanner problem resolver for over 15 years
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My computer tells me that my PIXMA MX722 wireless ink jet

Customer Question

my computer tells me that my PIXMA MX722 wireless ink jet printer is off line. How do I make the wireless connection back to my HP computer? We were on vacation and turned off the computer. After turning it on we could not print from the computer. Everything else with the printer is okay.
Submitted: 5 months ago.
Category: Printers
Expert:  Richard replied 5 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the printer (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.

Let me know the results please

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