Thanks for posting your question on Justanswer.com, a global paid independent support site.My Name is***** you get the error message on the printer screen ?
Thanks, ***** ***** the cartridges and reinsert them and let me know, what happens.
Ok, please let me know, what you have tried so far, so that I can skip those steps, as it is not possible for me to know, what you have tried.
Hello. My name is ***** ***** I can help you solve your problem. After you upgrade to Windows 10, you must uninstall your printer software and download and install the latest drivers from the official HP website. Also, you need to use official HP replacement ink cartridges to avoid this error. ARe you using official HP replacement cartridges of the correct type for your printer?
You may think that you can solve this problem without assistance from an expert, but, unless you are an expert yourself, you may think that you are doing the installation correctly, when, in fact, you may not be.
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