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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My super g3 4150 has error message - load correct paper :

Customer Question

my super g3 4150 has error message - load correct paper
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: Imageclass MF4150
JA: Tell me a bit more about what's going on so he can help you best.
Customer: It keeps on printing the same info again and again
JA: Is there anything else the Printer Technician should be aware of?
Customer: it has error light on
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Printer Technician about your situation and then connect you two.
Customer: and says load correct paper
Submitted: 4 months ago.
Category: Printers
Expert:  MasterFixIt replied 4 months ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem

, the quicker I can help ;-)

3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)

I am only credited for my time and expertise if you rate kindly.

How old is your Printer?

Also when did this problem first occur?

Thank you

Tech Michael

Customer: replied 4 months ago.
How much will it cost me to get answer
Customer: replied 4 months ago.
Since last week
Expert:  MasterFixIt replied 4 months ago.

Hi its usually around $18.00 US

Expert:  MasterFixIt replied 4 months ago.

Has the unit been unplugged from power or moved, also were there any power outages just prior to this problem?

Thank you

Tech Michael

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