Hello and thanks for your question. I look forward to assisting you today with the best answer possible.
Would you like me to remote in your laptop and work on the issue ?
make sure that the laptop is connected to the same router that the printer is connected to
the go to the devices and printers folder and delete/remove the printer
click the button for add printer
it should show up on the list as a network printer
select it and just hit next next next etc.
it should reinstall and work