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Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 10463
Experience:  11+ yrs experience, inkjets & lasers, from huge to portable
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I am trying to connect my Pixma MG6865 but it is not on the

Customer Question

Hi I am trying to connect my Pixma MG6865 but it is not on the Setup list.
Submitted: 11 months ago.
Category: Printers
Expert:  Russell H. replied 11 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

I think the disc won't suffice.

You probably need to download the proper driver from Canon's website, from the page for your printer there, and the correct driver for your operating system version on your computer.

But what is the OS on your computer? Windows, or MAC OS X ?

And what version of either one is it, please?

The website for Canon's MG6865 is here, approximately:

Let me know whether your computer has Windows on it, or is an Apple, and I will continue to advise you.