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Robert M.
Robert M., Consultant
Category: Printers
Satisfied Customers: 8731
Experience:  30+ yrs. experience in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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Epson Stylus T50 wont print complete document. Printer

Customer Question

Epson Stylus T50 wont print complete document. Printer starts then stops about 1/3rd into printing a page. Error message comes up " communication error". I reinstalled the T50 software and reset cables. Still prints only 1/3rd of page
Submitted: 4 months ago.
Category: Printers
Expert:  Robert M. replied 4 months ago.

it is hooked up by usb ?

what operating system is on the computer ?

have you tried a different usb port and cable ?

Customer: replied 4 months ago.
It is hooked up by USBApple OSX 10.6.8changed cable & changed USB port
Expert:  Robert M. replied 4 months ago.

does it do the same thing from all programs or all documents or only very complicated documents?

Customer: replied 4 months ago.
All programs
Expert:  Robert M. replied 4 months ago.

That is probably a printer issue. Either the print head gets clogged and cant print after a page or sometimes the cartridges have a vent hole and if that gets clogged it cant get enough air in to replace the ink fast enough and it stalls then when it goes to print again by that time the vacuum is gone and it prints for half a page.

open the applications folder and look for epson printer utility

run that and select nozzle check

it should print out a nozzle check if that has gaps in it run the cleaning utility that it suggests next.

let me know what the nozzle check looks like please

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