How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask VanMagnus Systems Your Own Question

VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1136
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
Type Your Printers Question Here...
VanMagnus Systems is online now
A new question is answered every 9 seconds

I have an epson 2880 printer. The Matt black ran out and I

Customer Question

Hi I have an epson 2880 printer. The Matt black ran out and I replaced the cartridge with a photo black. Now both the paper and ink lights are blinking and I have a general error notice. Help.
JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?
Customer: Epson is less than 5 years old and it is an R2880
JA: Is there anything else important you think the Printer Technician should know?
Customer: I pulled a piece of paper that had been stuck in it but it functioned fine for the next several days until the matt black ran out.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Printer Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Printers
Expert:  VanMagnus Systems replied 4 months ago.

Hello, and thank you for choosing JA for your support needs.

Expert:  VanMagnus Systems replied 4 months ago.

Happy to assist you in the resolution of this issue. So you have replaced the Matte Black Ink, correct?

Related Printers Questions