How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

Epson 2550 in error state

Customer Question

epson 2550 in error state
Submitted: 4 months ago.
Category: Printers
Expert:  Dustin replied 4 months ago.

The computer you have t he Epson connected to, is it a windows xp, vista, windows 7, or windows 8 or 10 computer?

Or, do you have a mac?

Also, when was the last time you remember the computer was working properly?

Thank you for your response,

Dustin S

Customer: replied 4 months ago.
windows 7/ this morning/ a internet representative changed my modem to a new one
Expert:  Dustin replied 4 months ago.

Ahh.. And im assuming that you are not connected directly t o your printer via a usb cord.

Was your computer previously connected to the printer via a wireless or network connection, or usb?